Skip to content

Visitor list

To access the full list of visitors, select the option Last Visitors or All Visitors from the Visitors menu, or click the full-screen button on the widget.

To access the full list of visitors, select the option "Last visitors" or "All visitors" in the Visitors menu, or click the full-screen icon in the toolbar.

Note

Search filters are available in the full-screen report.

Information for each visitor:

  • The country flag.
  • The date and time of the visit.
  • The host name and the visitor's IP address.
  • The name of the internet service provider or company.
  • The referring URL.
  • Search terms used on the search engine and their rank.
  • Entry, exit, or live-viewed pages.
  • The city.
  • The number of pages viewed. If the circle is green, the visitor is online: 1. If offline: 1.
  • The number of triggered interactions: 1.
  • The visitor came from an advertising campaign: C.
  • The visitor purchased something on the site: $.
  • The device used and its operating system.
  • New or returning visitor. If returning, the number of days since their last visit.
  • Hover over the flag to see the visitor's location.

  • Hover over the host name to see the IP and the company name.

  • Hover over the circle indicating the number of interactions 1 to view the latest triggered interaction.
  • Hover over the circle indicating a campaign 1 to display its reference.
  • Clicking on the host name opens a window with the IP owner's information.
  • Clicking the [who] link displays information about the referrer.

    • Additional data

    The Silver and Gold plans grant access to additional data.

    • If the user is a member, the icon will be displayed.
    • If the user is logged in, the icon will be displayed.
    • The user's name or chosen name will be displayed.
    • If the user is part of a list, the icon will appear.
    • If the user has achieved a goal, the icon will appear.
    • Clicking on allows you to call the visitor.
    • Clicking on allows you to send an SMS to the visitor.
    • Clicking on the "user's name" allows you to send them an email.

    Detailed visitor profile

    By clicking on the circle indicating page views 1, or interactions 1, displays the visitor's full profile.

    Note

    Search filters are available in the full-screen report.

    Note

    Certain options require a subscription to the Silver or Gold plan.

    The additional data is sent via the "analytics.js" library or the AFS Analytics extension for WordPress. For more information, please refer to the document "How to Send Visitor Data to AFS Analytics". You can modify or define visitor data such as name, company, address, email, phone, etc., by clicking on next to the field you want to edit.

    The Role field

    This "Role" field allows you to define the visitor's function: member, administrator, etc.

    Creating visitor groups

    Visitors can be grouped into lists to observe their behavior or receive notifications. For example, if you want to track people who purchased something on your site, you can group them into a list called "buyers."

    Creating a list

    Click on . A new dialog box will appear. Click the "Manage Lists" button.

    A new window will appear displaying the saved lists. Click "Add" to create a new list.

    The list creation window will appear.

  • Choose the name of the list to create.
  • If you want to receive an "email notification" for each visit from a member, enter an email address.
  • If you want to receive an "SMS notification" for each visit from a member, enter a phone number.
  • Click "Save".

    • Adding a member to a group

    On the visitor's profile, click on . A window will appear with the lists. Select a list and click "Add".

    Click "Save." The visitor will be added to the list.

    Retrieving IP owner's contact details

    Clicking on the IP or host name in the visitors listing opens a box displaying the owner's contact details.